Impact of ICT

 

Impact Of ICT

 

Information and Communication Technology stresses the role of unified communications and the integration of telecommunications and computers, as well as necessary software, hardware, storage  and manipulate information. ICT is being developing since the innovation of computer and telephone. There have been many changes and innovations on Information and Communication Technology since then. Mobile phones, internet facilities, various kinds of applications, computers, cloud computing and many things have invented. ICT has the power to transform the world into a global village. It creates many changes on the society. There are many impacts of ICT on retail, banking and personal finance, transportation industries, education, law enforcement and medicine.

Impacts on Retail Industry

Information and Communication Technology is affected

to many industries as well as the retail outlets. It is important that companies stay up to date with the increasing of ICT. In present, there are many changes in the retail industry, and it has ease off the work of the customers and the salespersons.

Customers do not want to wait in long lines to pay for their item, they can easily pay with contactless payments with payment processors. RFID and NFC technologies are used for these payment methods and they can purchase with their smartphones or smart watch.

Another technology impact on retail industry is self-help kiosks. These machines help to increase the customer satisfaction and save money of the businesses hence it decreases the labor requirements.

Technology has also improved to the online shopping systems. It is providing a more personalize shopping experience and customers can easily shopping by sitting in their houses with their mobile phone or the computer. This system saves more money of the customers as well as the company owners.

On the other hand, bar code machines and cash collection machines also helpful to customers and employees. They help to save the time and collect money and return change without embarrass the customer or employee. Moreover, using computerized system, companies can easily handle their stocks, sold items and other things.

Therefore, development of ICT has made huge impacts on retail industry and they have been able to increase their sales and give an excellent experience to the customers.

Impacts on Banking Systems

Banking is an essential service in the present society. All most all the people in the society are using banking systems and therefore coming to the bank for their financial requirements is bit difficult hence they have a limited time. Therefore, banks have provided the opportunity for their customers to do their transactions easy and quickly by using the modern technology.

Credit and debit cards are one of the major facilities that provided by the banks. People can use these cards for purchasing their items or withdraw their money from the bank. They can easily go to the ATM machine and withdraw their money without go inside of the bank. It saves time of the customers as well as the bankers.

The most important technology feature of the banking system is online banking system. Most of the people use online banking applications for their convenience. Account opening, money transactions, cash deposits, online payment methods and many other essential banking facilities are provided by these applications. People can easily pay their bills and do all the transactions easily without wasting their time or energy.

Moreover, development of ICT has increased the easiness of the bankers. Bankers can use their computerized systems to identify customers easily and they can provide all the bank services quickly and easily by using these modern technology and computerized systems. It helps to provide an excellent service to the customers, and it increases the customer satisfaction.

Managers can also handle all the work using computerized systems only by sitting in front of his table and the computer. Moreover, they can easily contact other bank managers via emails or phone calls. Therefore, they can communicate with other branches easily and manage their work properly.

On the other hand, there are some bad impacts of ICT on banking systems. People can pay for their bills or items by using the credit or debit card, but if someone loses his card and unable to deactivate it, other-one can use that card to pay for his items or bills. Moreover, during cyber-attacks confidential information like bank details are expose to the hackers.

Therefore, there are many good impacts as well as the bad impacts of ICT in banking sector. People should try to decrease the bad impacts and improve the good impacts. Then, they can experience an excellent service by using the modern technology for their banking requirements.

Impacts on Transportation Industries

Transportation industry is another field that using the development of Information and Communication Technology effectively. In present, all most all the transportation systems use ICT to make work easier.

Today, GPS systems, location navigation systems are very helpful to people hence they can find a location easily with their smart phones or tablets. Most of the time we can see salespersons use this technology to find their customers easily. They have been able to provide an excellent and fast service to their customers with this technology. On the other hand, these systems are very helpful to people to find their ways when they cannot find the way to their destination.

In the transportation field, Intelligent Transportation Systems (ITS) and Vehicle Information and Communication Systems (VICS) are quite famous hence they provide the traffic information and car navigation systems to the drivers. Most of the time, these kinds of applications are used by the drivers in UBER, Pick Me and other transport service companies.

Moreover, people can experience the e-ticketing, e-booking facilities because of the rapid development of ICT. They can easily buy their tickets or book their seats in plans or trains only by sitting in front of the computer. It reduces the waste of time of the customers as well as the workers in the airports, railway stations and shipping board. Moreover, this system saves the money of the customers.  

Moreover, Dedicated Short Range communication (DSRC) systems, ETC systems vehicle controlling systems, artificial intelligence systems in the vehicles are other impacts of ICT on transportation industry. According to these factors, development of ICT has made a huge change on transportation industry.

 

Impacts on Education

ICT plays a major role in education systems in 21^st century. Information and Communication Technology can enhance the quality of education. It creates a good environment for education. School and university education have turned to another side with the effects of the modern ICT.

The main feature of the impacts of ICT on education is e-learning and e-teaching. Most of the student use internet for their education and we can see the online learning systems are more popular at the present. There are many web sites for students to learn and improve their knowledge and skills like Coursera and edX. Those web sites provide facilities to engage in various kinds of courses and sometimes they award a certificate.

Students can use internet to improve their knowledge and they can easily find the materials related to their studies using Google. They can easily download e-books and refer them for further studies. Moreover, there are many mobile applications that help to improve the general knowledge, IQ level as well as the educational games.

On the other hand, teachers can use internet for their teaching process. E-learning is also very popular among people these days. They can use various online plat forms to teach students. Moreover, they can use interne facilities and modern technology to gain more knowledge, prepare their lectures and et in touch with the students.

These online learning methods have gained more popularity very recently because of the Covid-19 pandemic situation. Teachers and students have been able to do their teaching and studies by using modern technology applications like Zoom. These kinds of applications, e-learning and e-teaching systems are very helpful to students hence they can engage in their studies from home. Moreover, student can attend online lectures in universities in overseas and have great an experience.

On the other hand, there are some negative impacts of ICT on education. Sometimes, it confiscates the rights of the students to get the free education. Online education cost some money and it is unbearable for some students. Therefore, it does not give the same opportunity to the students to get the education. Sometimes, all the information in the web are not correct. Therefore, if a teacher or a student can get wrong information hence some articles are only written from personal’s opinion. Moreover, students will feel lazy to attend the classes because they can download the materials from the internet. They could not able to understand some facts without attending classes. Therefore, it badly affects to their studies. And, sometimes, students can addict to play computer games. It badly affects to their studies as well as their brains.

Considering all these facts, we can see there are many positive effects of ICT on education, but there are some negative impacts also. People should be able to get the positive impacts to improve their knowledge.

Impacts on Law Enforcement

In the 21^st century, law enforcement officers and the officers in the legal systems are increasingly using the modern technology. They have been able to use the development of ICT more effectively on their duties.

They mostly use databases to store fingerprints and DNA information. They can quickly identify suspects by using this system.

Crime Information System is another positive impact of ICT on law enforcement. They can easily list out the crimes and the criminals and recognize them when necessary. This system allows to get the criminal history and the other necessary information.

Moreover, law enforcements robotics are used to various activities in this field. Today, robots are mostly used in dangerous situations and bomb disposals. This system is developing by now and in the future, it will use for suspicious activities and many other things.

Drones and GPS systems are also used in investigations hence they help to get the crime scenes, or locations and observe the area. Gunshot technology is another positive impact and it helps to get the information about shooting location maps, how many shooters are present as well as how many shots were fired. Moreover, license plate scanning systems are used to see if a car in the rea has been stolen or if there is a warrant out for the arrest of the driver. This system is also use for recognizing the vehicles that use for drug deals.

Therefore, impacts of ICT is effectively using to reduce the crimes and to enforce the law.

Impacts on Medicine

Medical field has been changed with the development of ICT. Development of the modern technology help to find new medicines for various diseases and therefore, doctors have been able to treat their patients quickly.

Doctors have been able to diagnose diseases quickly by using new machines. ECG machines, ECHO machines, scanners and other machines are very helpful in diagnosing patients.

In the hospitals, they use Electronic Medical Reports (EMR) to store information of patients. This system converts all the medical information to a single database. Therefore, it provides all the information of the patient such as medical history and medicines etc. this system helps to reduce the paper cost and it has made the work much easier and quicker.

Moreover, in pharmacies, they use computerized cash collecting systems to make their work easier. It helps them to give a quick and satisfied service to the customers.

Doctors have been able to reduce the medical errors with the use of new technology. Moreover, they can operate patients easily with new technical machines. There are many aspects of ICT on medicine than these impacts. Therefore, the medical field is rapidly changing with the new technology and it increases the percentage of saving a patient’s life in every second.

Considering all these fields we can see development of ICT plays a major role in every sector. There are many positive impacts of ICT on every sector but as usual there are some negative impacts as well. Therefore, people should be able to get the advantages of the ICT and use it for the right purposes.